I asked my banned account to be unblocked. I didn't cheat. everything was done by hackers. why don't you crack down on hackers and take it out on your players? In my opinion, your so-called terms team is not professional at all and has no human feelings at all. They can only make decisions through data. They have no thinking ability of their own. People have brains and feelings. I have feelings for your games, but you are indifferent to your players. If you still insist on this, I must apply for a refund because I bought your game props, but you did not let me enjoy those props. This is a fraud.
Any account based actions such as removing a ban or suspension can only be initiated via our support Advisors, not directly via AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: