February 2020
Guy this is an important message, as a player that is quite new to this community, it was the first time I enter this community after my account got banned. So to begin with, I wanna tell that from beginning I am a gamer who own a low end gaming set up, when Apex legend first came out I got frustrated for not being able to play the game with even medium fps and low setting, so I quit for year, then last year December I returned due to my new set up for PC that allow me to play at 144hrtz , so apex begin to be the only game I play throughtout these months. On this year of February, my cousin use my PC when I am away from school, and somehow he gain access to a certain software from YouTube discord group of hacker and use it on his id for apex on my PC, and yes i got banned after he got banned at my PC which you know easy anti cheat do hwid ban where hardware of any software associated PC is banned. This experience had caused me to gain stress every single day to find how to play after the ban by creating another account or online searching how to deal with this hwid ban, after long I still do not have any solutions which I am really loosing hope because I do not interested in playing any other game that appear in console or pc or mobile other than apex, while hoping I can work hard to earn money for new hardware in the future I hope that everyone who is in apex community or gamer , pls do not exploit hack or cheating in game especially online multiplayer game that are competetive such as apex where I learned a lot of value to compete in my life at school through studying, but now since I am gonna be gone might be for years from apex, I hope that everyone can learn to be an honest player that apply the rule in their principle. And I will still stay in this community to see Apex legend update from time to time. Thanks if you read this far to the end, where I think aceu is best player in apex bye.
Solved! Go to Solution.
February 2020
Hey @leeyongjunsgmy the best thing to do is to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
February 2020
all cheaters say that nice try
February 2020
February 2020
Naah it is okay i read all the term of service and everything, it included if someone or myself used my hardware to use any software or third party stuff, it is considerable as my responsibility. So there is no excuse for me to have myself unban instead it is me who against the policy at first.
February 2020
February 2020
Hey @leeyongjunsgmy the best thing to do is to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
February 2020
February 2020
No worries @leeyongjunsgmy. The best thing to do is to see this as a learning experience and put a password on your system. It won't get you back into APEX Legends but it can stop the issue occurring again with another game.
Darko
February 2020
February 2020