February 2020 - last edited February 2020
PLEASE HELP!!!
Since reset, all our ranks Should have reset according to the patch notes provided. I reached platinum II at the end of season 3, therefore my rank should of been reset to silver II. The only people reset to platinum II were apex predators, which I was not. On my main menu above the ranked leagues option it says I am in gold IV, but above my characters head it says I am still platinum II. I’ve played a solo ranked game and it showed me as a gold IV player, BUT... your ruling states players in platinum and above can only play with players within 1 tier of themselves. So why when I am meant to be gold IV can I not play with my friend who is in Silver II? My friends accounts has their ranks on the main menu both the same so why are mine different. Huge fan of this game but this has riled me massively and it needs to get sorted ASAP!
February 2020 - last edited February 2020
@MossanarioDang that is really strange that you have 2 different ranks, Try Contacting Apex Legends Support to solve the issue because the forums won’t be able to help with that
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