some1 hacked my origin acct and i am permanently banned from using origin. [ Edited ]

[englemark]

my origin has been hacked and lossed everything in it. even my games that i bought.   and i cant retrieve my acc. after that i am permanently banned in my origin. thats messed up

[EA_Mako · Accepted solution]

Hey @englemark,

I'm afraid this is not something we're able to review on the forums, but I definitely want to be sure we look into this for you.

If you haven't already done so, please reach out to an advisor so we can have our Terms of Service team review that ban and see what happened to the account.

You can do that with the steps here: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/  

[EA_Mako · Accepted solution]

Hey @englemark,

I'm afraid this is not something we're able to review on the forums, but I definitely want to be sure we look into this for you.

If you haven't already done so, please reach out to an advisor so we can have our Terms of Service team review that ban and see what happened to the account.

You can do that with the steps here: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/