November 2015
Hello,
Today i purchased a copy of SW BF, i'v redeem my code from origin app> i was prompted with success after confirming the redeem code = but the game is not in my game list, not in the download queue, i am unable to re-enter the redeem as the application is telling me that this code is already used.
Can you please help me?
Thank you
Solved! Go to Solution.
November 2015
November 2015
i was able to fix this:
i logged out/in and it appeared in my game list.
Thanks
November 2015
Thanks for coming back and reporting on how you solved your issue!
February 2016
February 2016 - last edited February 2016
Not all older games can be added digitally to Origin. I did check your account to verify this, and it seems that our Advisors tried to redeem all of the codes that you provided.
The only thing I could not find was the Battlefront code that you're referring to-- I assume that with BF SW you mean our latest Star Wars: Battlefront? Even so, unfortunately, I am unable to troubleshoot account and code issues via a public forum. If you still need help with that, then please contact a Game Advisor again.
I would like to mention that I saw that you setup multiple cases on the same subject. From what I can tell our Advisors have done everything they could for you and won't be able to offer you further assistance with legacy codes.
February 2016
Sorry about that.
I don't have Battlefront. What I meant was the game Battlefield Secret Weapons of WWII.
Sorry for the inconvenience
Regards,
L
October 2016
CAN YOU HELP ME PLEASE?
i have installed the mirrors edge on my girlfriends account because it was already loged on to my pc and now i want to install it on my account but i cant.. it says redeem code already used.. what can i doto install it to my account?
i am trying to contact ea help center for like 10 days but i cant...
June 2017
uhh can you tell me a code
February 2018
i have same problem , i was write code and i dont have game on my libiraly
April 2022
Hi what if your are on console I don't see an option to log out
thank you