"this ea account is restricted from accessing any online features" * EA [ Edited ]

[bot_Liam]

i got an error saying

"this ea account is restricted from accessing any online features if you believe you have received this message in error please contact customer support. please check ea.com/unable-to-connect for more information."

with 3 hours still left on trial for battlefield 5 on my account. very angry weasted 15 minutes in game trying to connect to online. fix your old servers *.

[bot_Liam · Accepted solution]

TO ANYONE HAVING THIS ISSUE IN BF5 SWITCH FROM DIRECT X 12 ENABLED TO DISABLED TO FIX THIS ERROR

Switching back to Direct X 11 should resolve the issue.

@xHottex,

[xHottex]

Same here

[iluminatethesky]

Hey @bot_Liam @xHottex,

Unfortunately there isn't much we can do on the Forums regarding this issue.

However, you can contact EA Support via Live Chat, and they should be able to assist you with this.

Here's the link:

https://help.ea.com/contact-us/

Hope this helps.

Thanks  

[bot_Liam · Accepted solution]

TO ANYONE HAVING THIS ISSUE IN BF5 SWITCH FROM DIRECT X 12 ENABLED TO DISABLED TO FIX THIS ERROR

Switching back to Direct X 11 should resolve the issue.

@xHottex,

[xHottex]

Thank you. I found it by myself 

[HITMAN0899]

working!! thanks

[sm0ked0g]

Worked for me too.  Thanks!

[Reese8221]

This worked for me

[Ya_Boi_ASIS]

thanks brother

[MRKoopa1985]

Where do I find that