Re: "We can't connect you to your friends list or chat right now" Bug

by archaic-email
Reply

Original Post

"We can't connect you to your friends list or chat right now" Bug

★★★ Newbie

Hi, for the past hour or so I've been trying to play Apex with some friends of mine but found that for some reason my friends list was offline and I couldnt change my online status. I've restarted the game multiple times, checked if my antivirus was getting in the way of it starting and deleted the cache but still nothing. I'm starting to get really pissed since I've read tons of forums already and nothing seems to be working. I need a solution ASAP.

 

 

Thanks

Message 2 of 9 (886 Views)

Chat Offline, can't connect you to your friends list or chat right now. Problem

★ Novice

Ran into this problem when trying to play Apex with a friend.  

Signing-in is normal but the Chat box says 'Chat Offline' and when opening the friendslist it loads for a bit then says 'We can't connect you to your friends list or chat right now. Hang tight, we'll get you chatting with friends as soon as possible.'

 

I have tried most of the suggestions in other posts and no fix so far:

  • Clear Origin Cache
  • Clear temp files, prefetch, %temp%
  • Flush DNS
  • Uninstalled and Reinstalled Origin
  • Restarted PC, Restarted Router
  • Opened ports as suggested on EA's site: both Inbound and Outbound

TCP: 80, 443, 9960-9969, 1024-1124, 3216, 18000, 18120, 18060, 27900, 28910, 29900

UDP: 1024-1124, 18000, 29900, 37000-40000

 

One more thing, I asked my friend if he could somehow Invite me ingame, and he rebooted his Origin and now has the SAME problem. So it's leading me to believe that this issue maybe on EA's end. Let me know if you have a potential fix,  I just want Origin to know that this is still an issue.

Message 1 of 9 (728 Views)

Re: "We can't connect you to your friends list or chat right now" Bug

★ Guide
@EreshkigalFGO Yup, same here. ++
Message 3 of 9 (837 Views)

Re: "We can't connect you to your friends list or chat right now" Bug

★ Novice
Message 4 of 9 (814 Views)

Re: "We can't connect you to your friends list or chat right now" Bug

★★ Novice

+1, Same here

Message 5 of 9 (784 Views)

Re: "We can't connect you to your friends list or chat right now" Bug

Hero (Retired)

Yes, many players facing this problem right now. Origin team is aware of this and working to solve it.

 


 




Fasten your seatbelts, drive responsible and follow AHQ rules.


Если вы проживаете в Крыму, ознакомьтесь со специальной темой.


Я не являюсь сотрудником Electronic Arts/I am not EA employee.

Message 6 of 9 (781 Views)

Re: "We can't connect you to your friends list or chat right now" Bug

★★★★ Novice

Good thing I am not the only one then

Message 7 of 9 (724 Views)

Re: "We can't connect you to your friends list or chat right now" Bug

Hero (Retired)

Is this problem still a thing?

 


 




Fasten your seatbelts, drive responsible and follow AHQ rules.


Если вы проживаете в Крыму, ознакомьтесь со специальной темой.


Я не являюсь сотрудником Electronic Arts/I am not EA employee.

Message 8 of 9 (571 Views)

Re: "We can't connect you to your friends list or chat right now" Bug

★★★★ Novice
@Retro-Pathfinder Seems to be working for me since last night.
Message 9 of 9 (558 Views)