Re: "EaBackgroundService Failed to start" when installing EA Desktop

by daviromerotj
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"EaBackgroundService Failed to start" when installing EA Desktop

★★ Novice

Hey guys, I'm having a trouble and maybe you guys can help me. I can't install EA Desktop, whether by xbox app or .exe file. When I execute the .exe file, it runs on the background and appears on taskmanager, but doesn't open any window. On the most part of the solutions I could find, they tell you to download the .msi file accessed by the .exe file that you download from EA's website and execute it. But it also runs into a problem, it says: "EaBackgroundService Failed to start. Verify that you have sufficient privileges to start windows services." Any clue about what is happening?  I have a pc here with a clean windows 11 installation, it is a Dell G3 3590. Already downloaded all the available drivers.

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Accepted Solution

Re: "EaBackgroundService Failed to start" when installing EA Desktop

★★ Novice

Update: I'm gonna try to install it on windows 10 and than, instead of doing a clean installation of windows 11, I'll upgrade the system, keeping the files.

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Re: "EaBackgroundService Failed to start" when installing EA Desktop

★★★ Newbie
@daviromerotj I had the same issue but solved it by looking at the file in the download folder, right clicked and found properties(at bottom), then a tab called "compatibility", then I clicked the "Run compatibility troubleshooter", and it ran after a few loading bars.
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Re: "EaBackgroundService Failed to start" when installing EA Desktop

★★ Novice

Error Message

@RockyMountainem, did that, but still the same problem. The image has the entire error message.

Message 3 of 14 (9,881 Views)
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Re: "EaBackgroundService Failed to start" when installing EA Desktop

★★ Novice

Update: I'm gonna try to install it on windows 10 and than, instead of doing a clean installation of windows 11, I'll upgrade the system, keeping the files.

Message 4 of 14 (9,847 Views)

Re: "EaBackgroundService Failed to start" when installing EA Desktop

EA SPORTS FC Team

Could you also try running the .exe for the installer as an administrator @daviromerotj?

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Re: "EaBackgroundService Failed to start" when installing EA Desktop

[ Edited ]
★★★ Newbie

I have the same problem as @daviromerotj i tried to run as an administrator but doesn't appear to run as an administrator what do i have to do

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Re: "EaBackgroundService Failed to start" when installing EA Desktop

EA SPORTS FC Team

Did you check your task manager and did you end all tasks related to Origin and EA Desktop before trying to install the app @Mysticxhh?

Jason.png
Message 7 of 14 (9,370 Views)
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Re: "EaBackgroundService Failed to start" when installing EA Desktop

★ Novice

Hi did you ever resolve this? 

 

Currently having the same issue

Message 8 of 14 (8,723 Views)
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Re: "EaBackgroundService Failed to start" when installing EA Desktop

★★★ Newbie

Hi did you ever resolve this? 

 

Currently having the same issue

Message 9 of 14 (8,265 Views)
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Re: "EaBackgroundService Failed to start" when installing EA Desktop

★★★ Newbie
@daviromerotj try to repair Visual C++ in configurations-applications-applications and programs- Visual C++ (all that exist) you put unistall and then you put repair not unistall and that fixed the error and I was able to install the app
Message 10 of 14 (7,798 Views)

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