problems with origin

[sashaowen21]

HELP??       is anyone having problems with origin.  every time i log out of my laptop and log back in  it repairs the sims 4 game plus the packs.  it takes about an hour and half buy for some reason it does this every time.  could it be a problem with laptop as it has recently updated and it only started when i updated it.

[EA_Mako · Accepted solution]

Hey @sashaowen21,

If Origin is repairing your game that frequently, it may be worth clearing Origin's cache files to see if that helps out. 

This page has steps you can follow: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/ 

If you're on a Mac you can use this instead: https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac 

[EA_Mako · Accepted solution]

Hey @sashaowen21,

If Origin is repairing your game that frequently, it may be worth clearing Origin's cache files to see if that helps out. 

This page has steps you can follow: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/ 

If you're on a Mac you can use this instead: https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac