origin crash

[Jacksxs]

Whats wrong with Origin?

Why i am getting Origin encountered an issue loading this page. 

refer image attached 

[EA_Darko · Accepted solution]

Hey @Jacksxs the best thing to do when this occurs takes a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[-Sergio-OriginES]

@Jacksxs Hi,

Try to clear cache on "C:\Users\yourname\AppData\Roaming\Origin" and then remove all.

[EA_Darko]

Hey @Jacksxs were you able to get the issue sorted or are you still having difficulties? 

Darko

[Jacksxs]

Used antivirus cleaner to clear cache. Now working

[EA_Darko · Accepted solution]

Hey @Jacksxs the best thing to do when this occurs takes a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[EA_Darko]

Hey @Jacksxs were you able to get the issue sorted?

Darko