April 2018
my ea account is one I no longer have access to, is there any way to change it
Solved! Go to Solution.
April 2018 - last edited April 2018
The only people who can assist with account access, log-on problems, purchases, entitlements, or refund issues are the EA Game Advisors.
You can reach them at help.ea.com/contact-us.
Choose the "Contact Us" or "Chat" option (not "AHQ", you've already done that.)
ProTips:
1. Be at your gaming rig.
2. Be logged-on to your EA/Origin account (unless that's the problem, obviously.)
3. Be able to spend 10-30 minutes "on hold" before reaching someone.
4. Be willing to try again. Sometimes the first (or second) Advisor isn't... successful.
Good Luck!
April 2018 - last edited April 2018
The only people who can assist with account access, log-on problems, purchases, entitlements, or refund issues are the EA Game Advisors.
You can reach them at help.ea.com/contact-us.
Choose the "Contact Us" or "Chat" option (not "AHQ", you've already done that.)
ProTips:
1. Be at your gaming rig.
2. Be logged-on to your EA/Origin account (unless that's the problem, obviously.)
3. Be able to spend 10-30 minutes "on hold" before reaching someone.
4. Be willing to try again. Sometimes the first (or second) Advisor isn't... successful.
Good Luck!