no longer have access to email

by Pacif1co
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no longer have access to email

★★★ Newbie

hello, 

 

i am trying to log in to apex but it wants me to rest my password but the email tied to that ea account i no longer have access too

 

i tried the contact us on ea page but it doesnt work it just spins forever

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Accepted Solution

Re: no longer have access to email

Community Manager

@RedoMyLife247 @Pacif1co 

 

If you no longer have access to your email address, we can try to recover your account.

Please make contact with an EA Game Advisor for assistance with this.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

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Message 3 of 3 (150 Views)

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Re: no longer have access to email

★★★ Newbie

Funny the same thing is happening to me and I still am trying to fix it. But the part I'm stuck at is I can't talk to a chat adviser or call one and its a pain

Message 2 of 3 (159 Views)

Re: no longer have access to email

Community Manager

@RedoMyLife247 @Pacif1co 

 

If you no longer have access to your email address, we can try to recover your account.

Please make contact with an EA Game Advisor for assistance with this.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

barry.png
Message 3 of 3 (151 Views)