missing packs

[giroudisonfire]

I claimed a 100k pack for 500 assists  yet when i entered the store the pack wasnt there  anyone got any help

[EA_Darko · Accepted solution]

Hey @giroudisonfire for issues with missing items you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[EA_Darko · Accepted solution]

Hey @giroudisonfire for issues with missing items you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[giroudisonfire]

Thank you

[EA_Darko]

Happy to be of help @giroudisonfire.

Darko