it says i dont have

[Dublin354]

When I go into connected accounts on my EA account profile it says no accounts connected so i cant log into the web app I don't understand why because i am using the same email as my FIFA 21 EA account

[EA_Darko · Accepted solution]

Hey @Dublin354, it may be the case that you have multiple EA accounts and are logged into a secondary account. The best thing to do is log out of your Origin account and then on the sign-in page hit forgot password and enter any email accounts that you may have. If there is an account linked to that email then you will receive an email prompting you to reset your password.

Darko

[EA_Darko]

Hey @Dublin354 on what platform are you playing FIFA 21?

Darko 

[Dublin354]

I am playing on PS4

[EA_Darko · Accepted solution]

Hey @Dublin354, it may be the case that you have multiple EA accounts and are logged into a secondary account. The best thing to do is log out of your Origin account and then on the sign-in page hit forgot password and enter any email accounts that you may have. If there is an account linked to that email then you will receive an email prompting you to reset your password.

Darko

[Dublin354]

@EA_Darko Ok thanks I'll try that

[EA_Darko]

Let me know how you get on @Dublin354.

Darko 

[Dublin354]

@EA_Darko I'm using the right credentials according to my FIFA 21 account but when I try to sign in on the web app it says that my account does not have a FUT 21 club

[EA_Darko]

Hey @Dublin354 are you using the email associated with your PSN account or your EA account when logging in?

Darko 

[Dublin354]

Yes 8 am but shud I be linking me ea account and my playstation account for this to work and if I do how do I do that

[EA_Darko]

Hey @Dublin354, they would be linked the first time you play an EA game online. 

It may be worth speaking with our live support to see if they can see anything.

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product FIFA 21

Then select Origin or PS4

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

Darko