i made to purchase for PVZ: Battle for Neighborville™ Deluxe Upgrade

[super_smashpower]

I bought the PVZ Battle for Neighborville™ Deluxe Upgrade pack today (July 23rd 2020)  but did not see the items in my account yet. Please resolve this issue or give me a refund.

[EA_Darko · Accepted solution]

Hey @super_smashpower if you purchased the item on Origin then you will need to speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

If you made the purchase on console then you will need to reach out to the platform owner support.

Darko

[EA_Darko · Accepted solution]

Hey @super_smashpower if you purchased the item on Origin then you will need to speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

If you made the purchase on console then you will need to reach out to the platform owner support.

Darko