i have serious problem

[d3add3m0n]

I'm a pc player .when I run fifa 20 it show in task manager but it doesn't run completely . please help me!!!

[EA_Darko · Accepted solution]

Hey if someone has access to your account then you will need to speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Darko

[EA_Darko]

Hey @d3add3m0n does the game launch at all?

Do you see anything, a black screen, an error?

It's no harm grabbing a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Darko

[d3add3m0n]

The one who made that post was some one that has hacked my account and is trying to log in after you guys banned my online ability to play

[d3add3m0n]

Any future talk of my account I would like sent to my email address or my phone number registered to my account

[EA_Darko · Accepted solution]

Hey if someone has access to your account then you will need to speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Darko