Re: Hacked?

by xwintericex
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i been hacked

★★★ Novice

My account was recently hacked and my EA Account Email was changed without my permission and now the all my games are gone, I've tried contacting EA but they dont seem to anws  I really would like to know if there is any way to contact support by email or if anyone can direct me in the right direction, its obvious that my account was hacked and sold and I am not going to let my money go to waste.

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Re: Hacked?

★★★ Novice

HI,got it fix in the end, the prob was the ph number was wrong for my country Standard smile

 

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Hacked?

★★★ Novice

today when i log on all my game are gone and my orgin account been change  help

Message 1 of 7 (509 Views)

Re: Hacked?

Community Manager

@xwintericex

 

Please see the following link for information on maintaining account security and for steps to take if your account has been compromised:

https://help.ea.com/en/article/how-to-maintain-account-security/

 

Thanks.

barry.png
Message 3 of 7 (461 Views)

Re: Hacked?

★★★ Novice

i have try 17 times to contact support, no luck  after 12 hours and nothing has been done the hackers  have charge $91 to my Ccard,

Message 4 of 7 (455 Views)

Re: Hacked?

[ Edited ]
★★★ Novice

[code removed]  the number dont work,and when i try and Turn on Login Verification  question been change too 

Message 5 of 7 (454 Views)

Re: Hacked?

★★★ Novice

this is the hack account

Message 6 of 7 (445 Views)

Re: Hacked?

★★★ Novice

HI,got it fix in the end, the prob was the ph number was wrong for my country Standard smile

 

Message 7 of 7 (465 Views)