custom service is terrible

by flop9890
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Original Post

Accepted Solution

custom service is terrible

★★★ Newbie

i would like everyone to know how terrible and automated the customer service is... spent some 500k coins on a card and poof gone... wait for email wait for email and they say the same thing.. i guess ea dosnt care about their customers they are just in it for the money... surprise surprise

Message 1 of 5 (254 Views)

Accepted Solution

Re: custom service is terrible

Community Manager

Hey @flop9890 for issues with missing items such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

 

Darko.png

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Message 2 of 5 (214 Views)

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Re: custom service is terrible

Community Manager

Hey @flop9890 for issues with missing items such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

 

Darko.png
Message 2 of 5 (215 Views)

Re: custom service is terrible

★★★ Newbie

or i can hold my breath.... been playing ea for as long as i can remember and i have one prob and nope sorry wont help ya 

Message 3 of 5 (202 Views)

Re: custom service is terrible

★★★ Newbie

and another prob.... why cant you fix this?

Message 4 of 5 (198 Views)

Re: custom service is terrible

Community Manager

Hey @flop9890 if having issues with your connection then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

Darko 

Darko.png
Message 5 of 5 (188 Views)