custom service is terrible

[flop9890]

i would like everyone to know how terrible and automated the customer service is... spent some 500k coins on a card and poof gone... wait for email wait for email and they say the same thing.. i guess ea dosnt care about their customers they are just in it for the money... surprise surprise

[EA_Darko · Accepted solution]

Hey @flop9890 for issues with missing items such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[EA_Darko · Accepted solution]

Hey @flop9890 for issues with missing items such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[flop9890]

or i can hold my breath.... been playing ea for as long as i can remember and i have one prob and nope sorry wont help ya 

[flop9890]

and another prob.... why cant you fix this?

[EA_Darko]

Hey @flop9890 if having issues with your connection then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Darko