bought sims4 bundle deal mulitple times

by AlishaPM
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bought sims4 bundle deal mulitple times

★★★ Newbie

hi I was Dumb and bought sims 4 bundle deals and am currently charging my mother $1000 as i am a minor and do not know how to cancel all of them. in the bundle deal i bought seasons, Jungle Adventure and Tiny Living. I cannot delete them and dont know what to do. we have tried contacting PayPal aswell but that doesnt work. I think I need to report my accont as fraud or something to cancel them all. i need help. please this is the of the highest importance.  ive tried finding a contact way but i cannot find one. DONT send me to EA HELP! becasue i am in the Australian one and it doesnt have a live chat thing. DevilAngryBroken heart

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Accepted Solution

Re: bought sims4 bundle deal mulitple times

Community Manager

Hey @AlishaPM  for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Account & Billing

Finally, you can choose to begin a chat or request a callback.

 

Darko

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Re: bought sims4 bundle deal mulitple times

Community Manager

Hey @AlishaPM  for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Account & Billing

Finally, you can choose to begin a chat or request a callback.

 

Darko

Darko.png
Message 2 of 4 (311 Views)

Re: bought sims4 bundle deal mulitple times

★★★ Newbie
@EA_Darko i thank youso very much. this was very helpful. for as much as EA could do thank you.
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Re: bought sims4 bundle deal mulitple times

Community Manager

Glad to be of help @AlishaPM.

 

Darko 

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Message 4 of 4 (299 Views)