so i got banned after buying apex legends coins with my credit card. i buyed 46apex coins because i want a heirloom. when i got the heirloom, i played 3games and when i relog my origin it got banned. i tried contact ea help but ended up in a loop :
Thank you for contacting EA help.
My name is Tomasz and I have been assigned to your case EA Account
I can imagine that it can be frustrating and I am very sorry to hear that issue is causing you trouble. I will do my best to help you
So, if i understood correctly, you are having problems with Banned Account
Dear Jufri I'm so sorry taht you have go through this, we can help you resolve this situation but you must contact us via live chat, because we must secure this account :
Follow are the steps:
1. Open the link:
"https://help.ea.com/en/contact-us/"
2. Write a subject related to your issue.
3. Choose a category, a game and a platform
4. Click find solutions.
5. Click "I still need help" to connect us through chat.
I appreciate for your patience and understanding in this matter.
Take care! Have a good one.
Should you have any further questions regarding this or any other issues, please do not hesitate to let us know. You can also find answers to common questions on our Help Centre at http://help.ea.com, or ask our community experts by visiting Answer HQ at http://answers.ea.com.
Thanks again for contacting EA Help. |
