First off, let me start by saying welcome to EA’s “Answer HQ”!
I am very sorry for your inconvenience!
Answers HQ cannot do anything about bans because we are a public forum and can’t do anything account management related, but what we can do is tell you how to dispute and appeal a ban. Can you please check your email box, if you see this message then you must have received a notification via email. Also, make sure you check the spam/junk folder as well.
To move forward on this, contact the nice folks over at accountdisputes, they can investigate: http://help.ea.com/en/article/information-about-banned-or-suspended-accounts/
Yours sincerely, Mikimuster3
I am a volunteer and not an EA employee.
Important Priority Necessary (Improve the solution to your problem):
- https://help.ea.com/en/help/faq/using-ea-help/
- https://www.facebook.com/EAHelpHub/
- https://twitter.com/eahelp
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"XP" button = reward someone's effort! (this is like saying "Thanks")
"Accept as Solution" = important for other players with the same problem!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*P.S. Most enjoyable EA= https://www.ea.com/games/coming-soon
