Your login credentials have expired

by Pepegas69420
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Original Post

Accepted Solution

Your login credentials have expired

[ Edited ]
★★★ Newbie

''Your login credentials have expired'' I get this msg only on the old acc in both the origin app and broswer. Tried to contact EA support email support keeps sending me the same msg(prob a bot) and on live chat it says estimated time 256 minutes exde .

Message 1 of 4 (242 Views)

Accepted Solution

Re: Your login credentials have expired

Community Manager

Hey @Pepegas69420 if updating the password has not helped then for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

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Message 2 of 4 (218 Views)

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Re: Your login credentials have expired

Community Manager

Hey @Pepegas69420 if updating the password has not helped then for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
Message 2 of 4 (219 Views)

Re: Your login credentials have expired

★★★ Newbie

I am stuck here. It said estimated time 11 mins I waited for half an hour and nothin happened.

Message 3 of 4 (207 Views)

Re: Your login credentials have expired

Community Manager

Hey @Pepegas69420 the best thing to do is to give it time for our team to respond.


Darko 

Darko.png
Message 4 of 4 (205 Views)