XBOX - Did I preorder F1 2022 champions edition or not?

[Run4lf]

Good morning,

Yesterday morning (16th of May AM), I wanted to pre-order F1 2022 Champions Edition for Xbox at the xbox store. 

I wanted to pay with iDeal and I had to pay €0,01 for verification purposes. 

Then I got an error that there were some issues with payments? The €0,01 is deducted from my bank account, but thats it. 

I can't find it at my order history on my Xbox/microsoft account.

Did I pre-order it or whats the status now?

[SteveJackson · Accepted solution]

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@Run4lf wrote:

Good morning,

Yesterday morning (16th of May AM), I wanted to pre-order F1 2022 Champions Edition for Xbox at the xbox store. 

I wanted to pay with iDeal and I had to pay €0,01 for verification purposes. 

Then I got an error that there were some issues with payments? The €0,01 is deducted from my bank account, but thats it. 

I can't find it at my order history on my Xbox/microsoft account.

Did I pre-order it or whats the status now?

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Think you need to speak to your payment broker because it sounds like it hasn't gone through. You have said as much yourself, don't bring your hurt here.

[SteveJackson · Accepted solution]

---

@Run4lf wrote:

Good morning,

Yesterday morning (16th of May AM), I wanted to pre-order F1 2022 Champions Edition for Xbox at the xbox store. 

I wanted to pay with iDeal and I had to pay €0,01 for verification purposes. 

Then I got an error that there were some issues with payments? The €0,01 is deducted from my bank account, but thats it. 

I can't find it at my order history on my Xbox/microsoft account.

Did I pre-order it or whats the status now?

---

Think you need to speak to your payment broker because it sounds like it hasn't gone through. You have said as much yourself, don't bring your hurt here.

[Run4lf]

Oh, it looks like its still available on the Xbox store lol.

There are 2 options to buy the Champions pack for xbox, but only 1 of them is disabled. 

So I did order the champions edition today without any problems.using paypal this time.