Why does the EA app display "Games have been removed from your library&

[Annexy]

I haven't logged into the EA app for a long time, and then I logged in and saw 2 identical messages that a certain quest_item was removed. What kind of quest item is this for which game? Maybe it's the Signature Edition content for Dragon Age 2? I don't have it, although in theory it was given out to everyone 2 years ago. The information is empty. Just technically written text. In my personal account on the EA website, in the Orders section, there are also only these two quest items without any details.

[Luuin]

This worked for me.  I too logged in to the EA App after a long time, back when it was still Origin was the last time I logged in I believe.  This was probably a side effect of the migration from Origin to EA App.

Going to the EA website and logging in and going to account settings (which takes you to myaccount.ea) then to order history.  Then make sure to select All Status and All, it'll take a minute or so to load if you've had the account for a long time and made purchases 5-6+ years ago. After it loads it all up log out of your desktop app and log back in.  It should have reloaded all the purchases you've made onto your library. 

The only thing that this wouldn't fix is if the game was removed from their catalogue entirely due to them losing the rights to carry a game or something extreme like that.

[GawgPorkChop]

@ Luiin,

Good post. I vaguely remember doing similar when switching from Origin. The main thing I remember was that it was pretty easy, but I did as you mention go into my EA account page.

Your post should help others who have not yet switched over (from Origin to EA App)

[TeknoBug]

I noticed it too just now when I went to install an older game and noticed a lot of games are missing, a couple months ago or so I got an error saying EA Play expired which removed a lot of my games I BOUGHT from my library and the fact that I haven't used EA Play since maybe 2018 when trying out Battlefield V.  Now when I go and restore games i had it sends me to the store page where i Have to buy it again, such a strange occurance.  My NHL 09 asks for a CD key now, never needed one before.