February 2019 - last edited February 2019
Solved! Go to Solution.
February 2019
Sorry to say but there is nothing we can do on AHQ in relation to ToS sanctions.
If you have questions or concerns @raelsh then you will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
February 2019
Hey there!
You have recieved a private message containing information about the ban.
If you think this ban applied to your account by mistake.
Please contact EA with the link here.
If you have any more questions please do ask them.
Zeelmaekers
February 2019
February 2019
don't cheat plain and simple
February 2019 - last edited February 2019
February 2019
im sure you don't get banned for nothing then be prevented from downloading and playing a free game for nothing....so there is that bit of knowledge I do carry!
February 2019 - last edited February 2019
Oh really? Like how old are u 10?? Games ban people without no reason since ever so pls stop writing and get a life
@gibbleguts wrote:im sure you don't get banned for nothing then be prevented from downloading and playing a free game for nothing....so there is that bit of knowledge I do carry!
February 2019 - last edited February 2019
I wonder what the TO thinks the forum users can do for him.
You got banned. Ok
You thinks it was wihtout any reason and unfair. Ok
What the heck can i do ? Do you think a Community Mananger will come here and swing his magic ward of unban to solve your problem ? Or he might remember your name and thinks: Hell yeah, thats the guy we made fun off last night by banning him 4 no reason, ok lets lift this ban now.
Hell. Open a ticket and talk to the support team.
February 2019
If you opened a new account and still got banned instantly, that likely means you're banned via hardware ID number(s) because you cheated. They banned an actual piece (or multiple pieces) of your computer hardware. It's also possible you got an IP ban, which also is gonna be a punishment reserved for either cheaters or extremely dedicated exploiters/griefers. IP bans are not that strong overall though because they can be easily bypass, but if your computer hardware is banned then you're basically banned for life unless you get a new PC.
It really sounds like you cheated and got caught. Companies don't just hand out targeted HWID/IP bans for no reason. You were doing something malicious and they traced it directly back to your PC. I think you know what you did.
February 2019