Re: When ea refunds an dlc, does it immediately get deleted from your game?

by Straatford87
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When ea refunds an dlc, does it immediately get deleted from your game?

★ Novice

I was told by a chat agent that my expansion pack on the sims 4 was refunded and after I had checked my sims game but the pack was still there. I'm new to the refunding process and have no idea if it's supposed to be there. Please help.

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Re: When ea refunds an dlc, does it immediately get deleted from your game?

Community Manager

@_oyourm Hey, there can be a delay but it's normally a pretty short one. Taking a look at your account it looks like the DLC content was removed, are you able to still see it?

 
It's been a few days, did you get your refund money?

 

Thanks!

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Re: When ea refunds an dlc, does it immediately get deleted from your game?

Community Manager

@_oyourm Hey, there can be a delay but it's normally a pretty short one. Taking a look at your account it looks like the DLC content was removed, are you able to still see it?

 
It's been a few days, did you get your refund money?

 

Thanks!

David.png
Stay and Play.png
Message 2 of 4 (516 Views)

Re: When ea refunds an dlc, does it immediately get deleted from your game?

★ Novice
Yes, I did! The refund was quick and easy.
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Re: When ea refunds an dlc, does it immediately get deleted from your game?

EA DICE Team

@_oyourm


Great! Thanks for confirming.

 

I also hope you had a lovely weekend. Any other games you've been playing lately? Standard smile

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