What's up with the new showdowns? Moderators

by a073d2eb5cb24342493794d700e3dfc3
Reply

Original Post

What's up with the new showdowns? Moderators

Why is it taking so long for them to unlock? Stupid me bought a 29.99 package to unlock 2 of them hoping that would get it going but now it's just idling after these wins. Would like an answer. You're worse moderators then the ones over at MLB you never give the CUSTOMERS direct answers especially when we're paying for it.
Message 1 of 9 (1,075 Views)

Re: What's up with the new showdowns? Moderators

How long does it take to refresh!?
Message 2 of 9 (1,074 Views)

Re: What's up with the new showdowns? Moderators

Community Manager

@a073d2eb5cb24342493794d700e3dfc3

 

Can you let us know if closing and then re-opening the app helps with this please?

 

Thanks.

barry.png
Message 3 of 9 (1,061 Views)

Re: What's up with the new showdowns? Moderators

No it doesn't. Neither does uninstalling and reinstalling the app. I'm not happy about paying 29.99 just to unlock 2 showdowns and now it's just frozen with all 6 remaining locked. And it says specifically if you unlock the one before you will unlock this showdown, uh didn't and hasn't happened we're going on the second day now this isn't right. I spoke to a technical specialist obviously they don't know what they're doing either because I was suppose to get an email from them and all I hear is crickets. Something needs to be done!!!!!
Message 4 of 9 (1,059 Views)

Re: What's up with the new showdowns? Moderators

Here's more screenshots. Shows today's date of what it looks like and what it says about unlocking it. As you see I completed it and 48 hours later nothing, not unlocked. Anyone else experienced this!?
Message 5 of 9 (1,057 Views)

Re: What's up with the new showdowns? Moderators

So when are the new superstar showdowns going to unlock? This is ridiculous having to wait so long for events to unlock especially if you unlock the ones right before them right away. They have 2 days and 16 hours left. When when when are they going to unlock where are the moderators!? Dang
Message 6 of 9 (1,009 Views)

Re: What's up with the new showdowns? Moderators

Okay so now you've up'd it to 4 days and 12 hours for the showdowns? What's the reasoning behind this?????
Message 7 of 9 (1,004 Views)

Touch screen not working after a while in showdown games

★ Novice

Hi all,

 

Since Saturday face a problem with showdown matches. After a number of matches the touch screen does not respond to any commands in games or in android environment. At first I thought there was something wrong with my phone. Even when I rebooted the phone the screen would not work. After some time (15-25 minutes) the screen was working again without me doing anything more. I noticed that even though I rebooted the phone NBA Live was still running in the background. This happened 3 times. I decided to delete and reinstall the game. For a while everything was OK until it happened again. Any ides?

 

I have a Samsung Galaxy A5 with android 6.0.1

Message 8 of 9 (1,007 Views)

Re: Touch screen not working after a while in showdown games

I have an old Droid turbo Android I use and I had that happen to me a few times. I uninstalled the game, did a hard reset, turned it back on, reinstalled the game, turned the phone off, waited 10 minutes, and turned it back on, then after all that worked perfectly fine. Must be an Android issue and the moderators on here do NOT address any of your concerns which is really annoying and very unprofessional especially when you put your own money into the game and they purposely ignore you because they don't know the answer but if they don't know it they need to find the answer!! That's their job or should be. I'm tired of waiting on the showdowns to begin!!
Message 9 of 9 (988 Views)