May 2019 - last edited May 2019
Why is it that every time there's an update to Origin it says I'm in offline mode and must restart the client and the only solution is to uninstall it and download a full installer (as opposed to the web installer)?
It's irritating having to do this every time there's an update.
For others with the issue, here's the link: https://download.dm.origin.com/origin/live/OriginSetup.exe
Sorry to hear that you are having issues @sneakwastakenn.
If Origin continues to get stuck in offline mode then I would recommend taking a couple of minutes to go through the steps in this help thread: https://answers.ea.com/t5/Origin-Client-Web-Technical/Complete-Support-Origin-Connection-Issues/td-p...
Yes I did actually see that the last time and I never have that proxy setting enabled. It's definitely not enabled currently.
Sorry to hear about the problems you're experiencing with Origin. We're looking into an issue that appears similar to what you are experiencing. Would you be able to:
You can attach the logs along with your reply. Any info you're able to provide will be a big help to us - thank you!
Thanks for the followup.
I've attached the Bootstrapper_Log.txt file. I don't remember what the version of the old client was but based on what it says in that file I guess it must have been 10.5.38.26728.
I'm not using a beta client. The only thing I have modified is adding text to the EACore.ini file (the client runs and it is indicated that it's using R&D mode) to use Akamai's CDN for downloads because the patches were going extremely slow.
Even if I revert that change the client fails to update.
Thank you - I've forwarded your log files to be investigated.
Side note: While I'm glad to hear R&D mode upped your download speed, it isn't recommended as it's used for testing. This means it can break other stuff.
Thank you. another update came out a day or two ago and I can't get that one either but it keeps nagging me about it but I'm tired of setting my preferences every time to not hear a bunch of noises and see a bunch of notifications for various things. I will leave it at this version until the client won't allow me to do what I want .