Re: What next after ban?

by EA_Darko
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What next after ban?

★ Novice

So what is the next step if your were banned for a false reason and they refuse to correct it? 

I spent money to play ea games and now I can't. And I can't make a new ea account because the current link is banned. So how can I play the games I've spent money on and play future games. 

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Re: What next after ban?

Community Manager

You will need to speak to our Terms of Service team in relation to any ban @zOrganizedChaos.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

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Message 2 of 2 (148 Views)

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Re: What next after ban?

Community Manager

You will need to speak to our Terms of Service team in relation to any ban @zOrganizedChaos.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

Darko.png
Message 2 of 2 (149 Views)