Welcome to the Playtesting Community on AHQ
by HenalexandreOriginal Post
Welcome all Community Playtesters to AHQ,
Whether you're looking for help with Playtesting games or wanting to chat with other players, you found the right place.
How to search for threads and answers
How to reply and quote a specific post
How to keep up with your threads
How to add pictures to your post
XP and solutions, what are they and how do they work?
If you have any questions about how Answers HQ works, you can send any of the Community Managers a private message, or open a thread at the AHQ Forum.
When you enter the main AHQ Address, you land on this page. There are several ways to navigate to your board or post a question. It's good practice to Search first but as the overview page will give you results from ALL EA games, this mostly isn't that helpful. You should user the "All Boards" menu to reach the Board Overview described below.
How to find Playtesting games forums?
You can access the forums using this link or from the top menu (All boards > Services > EA Community Playtesting).
Each Board has their own purpose as explained below.
If you have some general questions or any feedback about the Community Playtesting program, you can use this board. Don't forget this forum is public and you should not post any game related question in there.
To access the following forums, select the game you are playtesting (on the example below Anthem). Please note that they might be hidden and only accessible to those who are registered on the EA Community Playtesting website.
News & Announcements
The latest news about the game can be found there. You'll also find some explainations about how to download your game.
General Feedback
This is the right place to leave any feedback about your Playtest experience. Share you're thought with the community and make your voice heard.
Technical Issues
If your game doesn't run properly, it crashes, you can't log in or you have a similar issue, take a look to Technical issues board.
Bug Reports
If something doesn't work properly in game and you think it's a game bug, report it here. Y
Playtesting Community is avaliable in English only. If you have questions for another EA game, you can access other languages, simply picking the one you want from the language picker or use these direct links to go there
The Menu bar will then change and only show the boards available in that language (boards vary from language to language). If there isn't a dedicated forum for the game you play, just choose an appropriate one.
Be aware of a few quirks with the languages:
- When checking all your posts, you will only see the ones you posted in the language you have chosen.
- Always fill out the bug templates in the language of the actual forum. You can access threads and forums in other languages even if you have the language set to something else but you won't be able to fully fill out the template cause some of the boxes might be empty.
How to search for threads and answers
Before opening a new thread, it's better to check if other players are already talking about your topic in the forum. To do so, you can use the search bar:
Take a look at the search results. If any of the posts you see is about the same topic you want to discuss, go ahead and answer that thread!
If you can't find anything similar, it's time to open a new thread.
You can open a new thread using the New Topic button in any board. Be aware that it can sometimes take a moment for the button to show up.
Please, avoid opening the same thread in different boards - this is considered spam and it's against the forum rules. If you are not sure which is the right board for your topic, just open it in one place and it will be moved if needed.
Be aware that the submit button sometimes likes to play hide and seek. If it doesn't show up although you posted something, try adding some spaces to your post or change to HTML view if you have that available. This most often happens if you copy/paste something to the post instead of writing.
How to reply and quote a specific post
Especially in longer threads you might want to reply to a certain post and quote what the user has said in that post to make it clearer what you are referring to.
To do so, click on reply on the post you want to quote (if you use quick reply, you won't be able to quote)
You will then be taken to a window where you can see the quote link in the upper right corner. Pressing it, will add the complete content of the post you're replying to to your post. You can then edit the quote to make sure it contains the vital info you need. If there's pictures, it's best to remove those from the quote.
How to keep up with your threads
Once you created a new thread, it's very important that you keep up with it. To help you with that, you can subscribe to your thread. You can do so right with opening the thread or replying to a thread by checking the 'Subscribe to replies' box at the bottom.
Or if you forget to set it, or want to be kept up-to-date on a thread you haven't posted in, you can subscribe through the Topic Options of the post. You can also bookmark a thread for later easy finding through your profile. You won't get an e-mail for new posts in those though.
You can choose to automatically subscribe to your threads and manage your bookmarks and subscriptions from your profile (click on your username in the upper right corner and choose settings).
 |
 |
You can find a list of the threads you have created, or answered, in your profile. Just click on your username in the right top corner of the page and select 'Profile':
Under ‘Recent activity’ you will see your last posts, and if you click on ‘View all’ you will get to a page with a list of all your posts posted in the language you have chosen.
If you have something to add to your post and no one has answered your post yet, it's best practice to edit your post instead of double posting (you can create a new post if it's been more than 24 hours and you didn't receive an answer).
To edit your post, click on the three dots of the post and choose Edit Reply. This will allow you to edit. You are also able to delete your own post but only if no one has answered to it.
How to add pictures to your post
To add pictures it's best to upload them to AHQ directly so they aren't remove by some third party site
To do so, either use Attach file at the bottom or the little picture icon in the bar and then upload and insert to your post.
XP and solutions, what are they and how do they work?
When you see a helpful post, you can use the ‘XP’ button to give experience points to the user who wrote it. It's an easy way of saying 'thank you' to the author and help them level up in the community. 
You can do this with any post you didn't write.
On the other hand, when you open a thread asking for help with an issue or asking a question to the community, and you get an answer with a solution, you can press the 'Accept as solution’ button to let the community know that:
- Your issue or question is solved.
- The post you have marked as solution contains the answer that helped you, which can be useful for other players who have your same issue in the future.
AHQ has a ranking system that is based on amount of XP and solutions. You can see your rank in two places. Either under your user name on the posts you made or in the upper right corner, next to you XP.
More information about the rank system can be found here: Ranks and Leveling Up
Every community has its rules. You can find the AHQ user rules and guidelines here. The Alpha Agreement can be found on the Playtesting website. Please, check them before participating in the community.
Thank you!
