Re: Unable to connect EA account, period

by EA_Darko
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Unable to connect EA account, period

★★★ Newbie

Okay, so i need immediate help. I just recently re-purchased Battlefield 1 and it continuously requires me to renew my EA account, as its credentials have seemed to expire, however, I'm unable to change anything. I've changed my password several times, attempted linking my account to my PSN (of which I use) multiple times, and everything else in between the sun that's provided to me. I believe its because my EA account was connected to a old email I deleted, or even better yet, my EA account somehow got deleted without me knowing. I need to connect my PSN to my account and i have no apparent way to do that. If something can be done, please help as much as you can. Thank you.

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Accepted Solution

Re: Unable to connect EA account, period

Community Manager

Hey @Lysedot4 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png

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Message 2 of 2 (151 Views)

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Re: Unable to connect EA account, period

Community Manager

Hey @Lysedot4 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
Message 2 of 2 (152 Views)