Un-merge accounts

[mesantoj]

Hello everybody

So my brother have a Playstation Network account and i started to play on pc recently. We used the same mail adress to connect.

Since the cross platform came out, we wanted to play on two different accounts but it seems that the software automatically merged the two accounts. We are unable since then to find each other in the player finder (actually we can find each other accounts, but friend requests are not arriving to each one).

is there a way to unlink this accounts and keep our progresses without creating new ones?

Thanks

[EA_Joz · Accepted solution]

Hey @mesantoj We are not able to assist with account issues here on AHQ. Please contact our EA Help Support, so we can further look into this for you.

EA_Joz

[EA_Joz · Accepted solution]

Hey @mesantoj We are not able to assist with account issues here on AHQ. Please contact our EA Help Support, so we can further look into this for you.

EA_Joz

[mesantoj]

Uh sorry for being off topic!

Thanks anyways!

[202482948]

i have the same problem 

[EA_Barry]

@202482948 

This is an old thread, I will lock it but you can go ahead and start a new thread if you like.