a month ago
Hi,
I accidentally bought points for fc24 through the PlayStation store but I meant to buy it for fc25, I have been trying non-stop to get in contact with someone from EA but I’m not able to access live chat, even with my account logged in. Any help would be appreciated.
Thank you.
Solved! Go to Solution.
a month ago
Hey @yayaum you can find our live support here: https://help.ea.com/en/help-home/
There is no guarantee that our team will be able to assist you with this but they would be best positioned to help.
Darko
a month ago
Hey @yayaum you can find our live support here: https://help.ea.com/en/help-home/
There is no guarantee that our team will be able to assist you with this but they would be best positioned to help.
Darko
a month ago
Thank you for your reply.
i have already tried looking for help through this link but there is no link or anything on website to say speak to live chat.
a month ago
Checking now @yayaum and I'm able to make a case with no issue.
What is happening when you try?
Darko
a month ago
It is telling me that when I log into fc25 it should automatically transfer but the issue is I have been playing fc25 for a few days, so I won’t get that message again. Also through the ea help website it is just telling me to read articles and check forums. Nothing about contacting live support.
a month ago
a month ago
“Transfer FC Points from EA SPORTS FC™ 24 to EA SPORTS FC™ 25” and I read all forums and articles nothing I’ve found has helped.
a month ago
a month ago
Yes
a month ago
In that case @yayaum you will not be able to transfer points a second time
Darko
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