This site can't be reached!

[xunifer]

Having issue with sign in site!

My internet is ok everything was all right!

3/4days ago when i try to log into my apex acc and its keep loading!

Then i went into my chrome browser and went Ea.com and try to log in my acc!

And now its keep saying this site can't be reached!

What is the problem!

The only one way i can log in is using vpn !

I need serious help

[EA_Darko]

Hey @xunifer if you can log in using a VPN then this points to an issue with your network or ISP.

I would recommend powercycling your router which involves unplugging it for 5 minutes and then trying again.

If you continue to see the issue then I would suggest speaking with your ISP.

Darko

[xunifer]

I don't know what to doo!

I can visit Ea/Origin both website but when i try to log in its keep loading 

And in origin app its says "Online login is currently unavailable"!

[EA_Darko]

Hey @xunifer can you take a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[xunifer]

I did everything but same happened.

I check in my neighbor pc which has same isp,also same problem detected we can go in ea/origin website but can't log in!

I don't know is it isp problem or not!

If its isp problem what do i need to say to my isp?

[EA_Darko]

Hey @xunifer if it works with a VPN then it's most likely ISP related, if you let your ISP know the issue and how it works on a VPN then they should be able to troubleshoot with you.

Darko