The End Zone campaign's event is not giving the extra points

by spotbr303
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Accepted Solution

The End Zone campaign's event is not giving the extra points

★★★ Novice

Product: NBA Live Mobile
Platform:Apple iPhone
Summarize your bug The 3rd event of the End Zone campaign (Gridiron Scrimmage) is not giving the extra points.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Attached is a printscreen.
What happens when the bug occurs? The 3rd event of the End Zone campaign is not giving the extra points.
What do you expect to see? Fix the problem and award the extra points that should be given as I played it 3 times already.

Attached is a printscreen.

Message 1 of 7 (625 Views)

Accepted Solution

Re: The End Zone campaign's event is not giving the extra points

Community Manager

Hey, @spotbr303!

Thank you for hanging in there. After following up with the team it looks like this is actually working as it should and there shouldn't be additional rewards after receiving them the first time. 

Blueberry.png

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Message 5 of 7 (546 Views)

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Re: The End Zone campaign's event is not giving the extra points

Community Manager

@spotbr303 

We haven't seen too many other reports on this as of yet. Can you try restarting your device and then check your currency amount before a game and then try playing again to check and see if it increased after a win?

Blueberry.png
Message 2 of 7 (594 Views)

Re: The End Zone campaign's event is not giving the extra points

★★★ Novice

Just played it for the 5th time. Still no extra points. Sending printscreens from before and after I played.

Message 3 of 7 (587 Views)

Re: The End Zone campaign's event is not giving the extra points

★★★ Novice

6th time I'm playing and still nothing.

Message 4 of 7 (559 Views)

Re: The End Zone campaign's event is not giving the extra points

Community Manager

Hey, @spotbr303!

Thank you for hanging in there. After following up with the team it looks like this is actually working as it should and there shouldn't be additional rewards after receiving them the first time. 

Blueberry.png
Message 5 of 7 (547 Views)

Re: The End Zone campaign's event is not giving the extra points

★★★ Novice

So you're saying the 1st and 2nd events of the campaign renew every 6 hours and the 3rd doesn't?

Message 6 of 7 (539 Views)

Re: The End Zone campaign's event is not giving the extra points

Community Manager

@spotbr303 

 

In the picture you supplied it shows you earned your 300 coins. You went from 11,588,257 to an extra 600 more (300 + 300 for first win). It appears your yards went up as well. In the other events you'll notice it has the amount of time in the description, unlike this one. 

Blueberry.png
Message 7 of 7 (535 Views)