August 2021
EA decided to sell games on Steam. Good for them, bigger customer base. When purchasing Dead Space 3, I click play. It launches Origin, I sign in. It then asks me for a product code. After searching the steam game properties I see I have a DLC called "product key" with no actual key. I checked to see if this was the case on any other EA games, and it's happening with all of them. Only solution I found online was to check Steam for product key and could find anything. Help before asking for a refund?
Solved! Go to Solution.
August 2021 - last edited August 2021
Hey @GildedCaesar if you speak with Steam support they will be able to assist you by providing you with the required product key: https://help.steampowered.com/en/
You can also speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
August 2021 - last edited August 2021
Hey @GildedCaesar if you speak with Steam support they will be able to assist you by providing you with the required product key: https://help.steampowered.com/en/
You can also speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko