Steam - Discount bug with EA Play? [ Edited ]

[S3rgii0_23]

After purchasing the EA Play on Steam, the 10% discount only appears in the basic edition.

[Mackw0w]

Hi Rephii, 

I'm also on steam, I own FIFA 22 and EA play, and, when trying to preorder fifa 23 ultimate edition, I only get 1 x 10% off (from owning fifa 22). I don't get the 20% off. Any ideas as to why this happens and maybe how I can fix it?

Thanks in advance

[S3rgii0_23]

@Mackw0w I have the same problem

[TheZlatan1000YT]

On the Steam store page, only the Standard Edition of FIFA 23 is discounted by 10%, not the Ultimate Edition. This happens even though I am subscribed to EA Play and should have 10% off the full price of FIFA 23 Ultimate Edition.

[EA_rephii]

Hey @TheZlatan1000YT,

could you send me a screenshot of that? I will forward this to our team and see what is causing that or if this working as intended.

-rephii

[TheZlatan1000YT]

Hello!

Yes, here is a screenshot of the Steam store page on the mobile app. It looks the same on the website and desktop app as well.

[DarkWorldKingSBK]

If I purchase EA Play on steam, will I get a 10% discount with FIFA 23 Ultimate Edition ? 

[agusps3id2]

@DarkWorldReySB K I bought the ea play to have the discount on the ultimate version and they don't give it to me, only on the standard

[agusps3id2]

@EA_rephii I have the same problem, any solution?

[EA_rephii]

Hey everyone,

thanks for your reports so far. I collected all your reports here and passed them to our team that will have a look at this. Once I have more updates, I will let you know 👍

-rephii