They say, I have used my code (in germany) but it does not function at all. I do not see anything! Wether in the library nor in my bought items. EA Customer Service always writes, I can download the game, but that is simply not true! There ist NOTHING at all!
I have ordered it by amazon in juli! I have seen, that problem would come, have written to amazon, playstation support and ea. until now nooooo help at all. only "good wishes".
This is what it says on the troubleshooting thing for the beta
If you didn’t pre-order, or if you pre-ordered less than 3 days before beta early access started, you can join the Beta when it opens to everyone on October 6.
October 2017 - last edited October 2017
Hi guys, I've gotten some updates on this, I'll just paste in the info I have.
Xbox One: Some users have found that their pre-order codes won't work, and appear as invalid. We are investigating this, so please just hold onto your codes for now.
EDIT: There is a workaround that may help for some users. Ensure your Xbox is set as your home console and is connected to the internet, then log into account.xbox.com.
Then take the following text string and replace the XXXXX sections with your code: account.xbox.com/en-US/PaymentAndBilling/RedeemCode?doRedeem=0&token=XXXXX-XXXXX-XXXXX-XXXXX-XXXXX&ref=AccountMicrosoftCom
Enter this in your URL bar and hopefully the code will go through.
PS4: UPDATE: Players who have redeemed codes should be able to download now. Check your store for the Beta.
Origin: Some users who pre-ordered from the store during a certain period might not have automatically gotten in. If you have a pre-order from before October 2nd but don't have access, please email support using the steps here: https://help.ea.com/en-us/help/star-wars/star-wars-battlefront-ii/star-wars-battlefront-ii-beta-trou...
Thank you for your patience, we hope to have an update soon.
I pre ordered back in April after the first trailer and I got my code from Amazon 1 week ago for the ps store and I redeemed it before October 1st but I can't download it in the store. It says that I don't own the game. (I'm from Germany)