Slow Download Speeds on EA app

by vP1xel
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Original Post

Re: EA Desktop Download Speeds

★★★ Newbie

Picture of download speeds

Message 31 of 362 (4,298 Views)
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Slow download speeds on EA Desktop

★★★ Novice

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 02.05.2021 19:05
Summarize your bug Download speeds are extremely slow
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? idk depends, download a game yourself?
What happens when the bug occurs? The download speeds are slow and fluctuates
What do you expect to see? Long download times

I started downloading BF1 this afternoon, but the download speeds are SO BAD, I am using EA Desktop by the way. Origin does the same. I have a 25mbps connection(3MB/S), I dont know WHY but the speeds fluctuate from 1,50MB/s(megabytes, not megabits) to 2,60MB/s Other apps download fine at full speed but EA Desktop is like, no. And yes, i have closed apps that may be downloading. I also checked my wifi router, and saw no data usage from other devices. Help ME PLEASE!Screenshot 2021-05-02 191412.png

Message 32 of 362 (94,986 Views)

Re: Slow download speeds on EA Desktop

[ Edited ]
Community Manager

Hey, @d3luxyy 

 

It might be a program running in the background causing the download to slow down. Can you try a clean boot and then immediately launch EA Desktop as administrator? Let me know if you see any changes. 

 

How to Clean Boot your PC

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

Blueberry.png
Message 33 of 362 (94,906 Views)

Re: EA Desktop download speed is to slow, how to change CDN to akamai

★★★ Novice

Any fixes yet?

Message 34 of 362 (4,493 Views)
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Re: EA Desktop download speed is to slow, how to change CDN to akamai

★ Novice

Not sure why this new launcher has the exact same problems as Origin. I thought it was supposed to be an upgrade not a sidestep. On steam/epic/uplay you name it I get 30-45mb/s. "EA Desktop" caps at 8.0 and inconsistently at that. Just a shockingly, confusing shame as to why this is a problem.

Message 35 of 362 (4,464 Views)
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Re: incredibly slow download speeds

★★ Novice
@EA_Darko so do you have any solutions for EA Desktop App because my credit card was just charged for EA Play Annual but the first game I tried downloading isn't downloading. Need for Speed: Heat
Message 36 of 362 (31,771 Views)

Re: incredibly slow download speeds

Community Manager

Hey @KESZIEKESZIE what is happening when you try to play the game, are you seeing an error message of any kind?

 

Darko

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Message 37 of 362 (31,758 Views)
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EA Desktop very slow download

★ Novice

The download speed whenever I download a game is incredibly slow. It's capped around 7-10 MB/s, I tried everything, from open UDP and TCP ports, make a clean boot and formatted my OS.

Message 38 of 362 (3,581 Views)
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SLOW DOWNLOAD

★★ Novice

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) slow download
Which client functionality are you experiencing this bug with? Performance
When did this happen? (dd.mm.yy hh:mm) 20/06/2021
Summarize your bug SLOW DOWNLOADS REGARDLESS OF WHATS ON IN THE BACKGROUND
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? download a game
What happens when the bug occurs? slow download
What do you expect to see? fast download

SLOW DOWNLOAD

Message 39 of 362 (93,600 Views)

Re: Slow download speeds on EA Desktop

★★ Novice
I used NordVPN to go to a different country and now its super fast downloading. From 128 KB/s to 10MB/s.
 
I even tried the clear Origin cache and dns and restart networkign and rebooting, none of those fixed it.
Message 40 of 362 (93,623 Views)

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