May 2021
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 02.05.2021 19:05
Summarize your bug Download speeds are extremely slow
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? idk depends, download a game yourself?
What happens when the bug occurs? The download speeds are slow and fluctuates
What do you expect to see? Long download times
I started downloading BF1 this afternoon, but the download speeds are SO BAD, I am using EA Desktop by the way. Origin does the same. I have a 25mbps connection(3MB/S), I dont know WHY but the speeds fluctuate from 1,50MB/s(megabytes, not megabits) to 2,60MB/s Other apps download fine at full speed but EA Desktop is like, no. And yes, i have closed apps that may be downloading. I also checked my wifi router, and saw no data usage from other devices. Help ME PLEASE!
May 2021 - last edited November 2021
Hey, @d3luxyy
It might be a program running in the background causing the download to slow down. Can you try a clean boot and then immediately launch EA Desktop as administrator? Let me know if you see any changes.
How to Clean Boot your PC
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
May 2021
Any fixes yet?
May 2021
Not sure why this new launcher has the exact same problems as Origin. I thought it was supposed to be an upgrade not a sidestep. On steam/epic/uplay you name it I get 30-45mb/s. "EA Desktop" caps at 8.0 and inconsistently at that. Just a shockingly, confusing shame as to why this is a problem.
May 2021
May 2021
Hey @KESZIEKESZIE what is happening when you try to play the game, are you seeing an error message of any kind?
Darko
June 2021
The download speed whenever I download a game is incredibly slow. It's capped around 7-10 MB/s, I tried everything, from open UDP and TCP ports, make a clean boot and formatted my OS.
June 2021
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) slow download
Which client functionality are you experiencing this bug with? Performance
When did this happen? (dd.mm.yy hh:mm) 20/06/2021
Summarize your bug SLOW DOWNLOADS REGARDLESS OF WHATS ON IN THE BACKGROUND
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? download a game
What happens when the bug occurs? slow download
What do you expect to see? fast download
SLOW DOWNLOAD
June 2021
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