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Refund

by larajesse208
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Refund

★★ Newbie
How to request a refund
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Re: Refund

Community Manager

@larajesse208 Ah yes, sorry for the first response. In this case you'd reach out to support at help.ea.com.

They can look into your request, and can hopefully some to satisfying resolution. 

 

Thanks.

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Re: Refund

Community Manager

@larajesse208 What are you looking to refund?

I can't make any guarantees, but generally mobile game refund requests are dealt with by the store's support. 

 

iOS: https://support.apple.com/en-ie/contact
Android: https://support.google.com/store/answer/6178715?hl=en

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Re: Refund

★★ Newbie
Google play said they are out of jurisdiction I have to request a refund through ea
Message 3 of 9 (1,685 Views)
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Re: Refund

Community Manager

@larajesse208 Ah yes, sorry for the first response. In this case you'd reach out to support at help.ea.com.

They can look into your request, and can hopefully some to satisfying resolution. 

 

Thanks.

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Message 4 of 9 (2,293 Views)
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Re: Refund

★★ Newbie

hi want a refund on origin access for 1st and second month. i did not know i could buy a 30 dollar for a year. also i didnt know i had orgin access if im going to subscrib to something might as well be the 30 dollars for a year

Message 5 of 9 (1,363 Views)
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Nba live mobile refund

★★ Newbie
Hi. I got an issue while purchasing nba cash on nba live mobile. I have already received a successful receipt for purchasing and my phone credit already deducted after the purchase but i dont get any nba cash on my nba account. I want to do a refund for my money back. Thanks
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Re: Nba live mobile refund

★★ Novice

@tfhnrzh

Contact support at help.ea.com

Message 7 of 9 (888 Views)
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Re: Refund

★★ Newbie
@EA_David Hello I been contacting ea sports about refund
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Re: Refund

Community Manager

@dqsmi21 

This post is from 2016 so I'll be closing down this discussion. For information around a refund please see this article below and/or contact our Support team at Help.EA.com for further assistance. Our forum team is unable to process any refunds or account changes due to privacy and account security reasons. If you have additional questions though, feel free to create a new post so we can get to it as soon as possible.

 

Refund Policy

https://help.ea.com/en-us/help/account/returns-and-cancellations/



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