Prime Packs

[OfficialChaza]

I claimed my packs but I have not received them on my ultimate team. I have linked it to the right account I just haven't recieved them. 

[EA_Darko]

Hey @OfficialChaza, for issues with missing items such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

Darko