Please unlock my account

by Muhmmadali5
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Original Post

Accepted Solution

Please unlock my account

★★★ Newbie

Hi my account is blocked for no reason. I have created a name which was said to be approriate at the time; however, u have decided to tell me now that it is inaproppriate unfortunately i couldnt do anythin about that so please EA can you unlock my account

Message 1 of 6 (203 Views)

Accepted Solution

Re: Please unlock my account

Community Manager

You will need to speak to our Terms of Service team @Muhmmadali5.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

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Message 2 of 6 (197 Views)

All Replies

Re: Please unlock my account

Community Manager

You will need to speak to our Terms of Service team @Muhmmadali5.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

Darko.png
Message 2 of 6 (198 Views)

Re: Please unlock my account

★★★ Newbie

why are EA not responding to my email I have FUT champs to warm up for and play and I also need to claim my FUT champs points why have EA done this for no reason.

Message 3 of 6 (176 Views)

Re: Please unlock my account

Community Manager

Hey @Muhmmadali5 you will need to give the team time to investigate your issue and resond.

 

Darko 

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Message 4 of 6 (167 Views)

Re: Please unlock my account

★★★ Newbie
@EA_Darko I hope EA reply before FUT champs
Message 5 of 6 (155 Views)

Re: Please unlock my account

Community Manager

Best of luck with it @Muhmmadali5.

 

Darko 

Darko.png
Message 6 of 6 (151 Views)