(PS4) NFS Heat Digital Refund

by Kurd_Ripper
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Original Post

(PS4) NFS HEAT ALMOST BROKE MY CONSOLE

[ Edited ]
★★★★★ Apprentice

This is not acceptable with the current issues the game have and broken files within itself, releasing a video game without proper optimisation. just then the game completely went black screen and froze on OCEAN DRIVE track at night, while you can still hear game audio then ps4 pro completely shutdowns without a warning. If this still continues and damages my console, i will sue EA for a broken game and ask for refund from Sony.

 

I have already taken my part writing and reporting most of the issues since saturday 9th november with other users reported similar crashing and glitches. This will be my last one, i have wasted enough time of my time.

 

RACE TRACKS

 

  • Plasma
  •  
  • OceanDrive
  •  
  • Fyling Dutchman
  •  
  • Ultra Sharp
  •  
  • Tachyon
  •  
  • Discovery

(There are more race tracks causes to crash the game, i cant remember)

 

CRASH AND GLITCHES

 

  • Freeze and crash on Main Menu loading screen
  • Freeze and crash browsing main garage and dealership
  • Environment disappering - going full speed or slow
  • losing texture and quality
  • Glitching and going through underneath map with racing or free roam

VEHICLES

 

  • Decals and livery causes game crash
  • Body parts cause game crash
  • In-order to prevent less crashing you have to remove customisation.

IF i have missed anything apart from my experience, please do share your own.

 

My previous reports:

 

reports: https://answers.ea.com/t5/General-Discussion/PS4-Need-for-speed-heat-keeps-crashing/m-p/8412928#M371...

 

Screenhot error: https://www.reddit.com/r/needforspeed/comments/dtgkun/dear_dev_i_get_immediate_blue_screen_on_ps4_pr... https://youtu.be/aPK5BHpUO_0

 

Video: https://youtu.be/aPK5BHpUO_0

 

video: https://www.reddit.com/r/needforspeed/comments/dubpnc/nfs_heat_this_is_what_happens_to_ps4_users_whi...

 

video: https://www.reddit.com/r/needforspeed/comments/dvshfs/nfs_heat_report_anyone_have_this_issue_when/?u...

 

 video: Environment glitching and disappearing

https://www.reddit.com/r/needforspeed/comments/dw6m47/beautiful_game_isnt_it_look_really_close_to_th...

 

 

 

Message 1 of 24 (3,322 Views)

(PS4) NFS Heat Digital Refund

★★★★★ Apprentice

This game corrupted and damaged my PS4 pro again, like I said in my previous post, I am going to put full complaint snd ask for refund from SONY. This is not acceptable releasing a huge title un-optimist. 

 

https://answers.ea.com/t5/General-Discussion/PS4-NFS-HEAT-ALMOST-BROKE-MY-CONSOLE/m-p/8421051/highli...

Message 2 of 24 (3,304 Views)

Re: (PS4) NFS HEAT ALMOST BROKE MY CONSOLE

★★★★ Apprentice
@Kurd_Ripper Do you know that the license agreement most probably says that EA gives you no guarantees and can't be liable for any hardware damage, right?
Message 3 of 24 (3,200 Views)

Re: (PS4) NFS HEAT ALMOST BROKE MY CONSOLE

[ Edited ]
★★ Apprentice

@disturbedUKRPeople like you make me wonder who is on the publics side and who is sponsored on these forums by these developers. Whats your point and why argue for these developers who are trying there best to annoy us all with broken, unfinished games? Its people like you that these developers see and carry on with it all, words fail me they really do with some of you people. Help the poor guy instead of patronising him. So its ok for his console to be broken is it, because of a clause? laughs

Message 4 of 24 (3,191 Views)

Re: (PS4) NFS HEAT ALMOST BROKE MY CONSOLE

★★★★★ Apprentice

@disturbedUKR 

 

Did you know here in the UK, we have consumers rights for digital goods?

 

UK consumers purchasing digital goods such as software, apps, music, videos, games, and ebooks now enjoy new rights under the Consumer Rights Act 2015.

 

gov.co.uk

 

 

Message 5 of 24 (3,163 Views)

Re: (PS4) NFS HEAT ALMOST BROKE MY CONSOLE

★★★★★ Apprentice

@BAD_MO__RAGE__FO 

 

Instead of finding a solution, we get response like these!!

 

no wonder the gaming industry playing surprise mechanics!

Message 6 of 24 (3,160 Views)

Re: (PS4) NFS HEAT ALMOST BROKE MY CONSOLE

★★★ Novice

Is the game seriously this bad on PS4?! I've played for around 8 hours on Xbox One X and not had a single crash or freeze. Played a mix of solo and online and in a group with friends, not even sure I've really encountered anything particularly buggy. 

 

Did you try reinstalling the game or doing a hard reset on the console? Is your PS4 Pro getting too hot?

Message 7 of 24 (3,082 Views)

Re: (PS4) NFS HEAT ALMOST BROKE MY CONSOLE

★★★★★ Apprentice

@Lukaz0r86  

 

Hi. I have reinstalled it 5 times and initialise PS4 pro and deleted all data. It only happens with NFS Heat, I have 8 games installed and their all fine and working. 

Message 8 of 24 (3,047 Views)

Re: (PS4) NFS HEAT ALMOST BROKE MY CONSOLE

★★ Apprentice
@Lukaz0r86 Listen fellas you guys are getting boring now. Many many people have the issue on ps4 and xbox one ok. Stop with this robotic, industry BS with "its your console or installation" and shut up for once, you clearly no nothing about gaming. The game does not work ok, without crashing on 9/10 peoples ps4 console? wtf dont you understand? DUH
Message 9 of 24 (3,001 Views)

Re: (PS4) NFS HEAT ALMOST BROKE MY CONSOLE

★★★★★ Novice

I used to get crashes until i used your own solution to fix it,

 

 

https://answers.ea.com/t5/Technical-Issues/PS4-crashing-error-ce-34878-0/m-p/8407331/highlight/true#...

Message 10 of 24 (2,946 Views)