April 2020 - last edited April 2020
So, I dont know if its something to do with an origin update but, on my PC origin will crash on startup and when im not trying to access fifa, the game locks up and restarts my computer. On my laptop, fifa wont even get past the first window where I can start game or changes audio or graphic settings.
Update- Got the game to load up on my brand new laptop but, the same thing has happened. The game has locked up. Is there an old origin version I can revert to or is that me dead in the water until EA fix things.
April 2020
Hey @sneakybeaky87 let's start by grabbing a DxDiag so that I can take a look at your system for any issues: https://help.ea.com/help/pc/how-to-gather-dxdiag-information/
Darko
April 2020
Here you go Darko
I have performed 2 windows resets, 3 origins reinstall and 3 fifa reinstalls and the same thing happens. A recent update has done this to both my pc and my new laptop. I have now got the game to load again, however, it still freezes randomly, forcing the PC to reset. Laptop just freezes on the game and Im forced to close the application.
April 2020
Hey @sneakybeaky87 I'm seeing a number of errors there so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
Let us know how you get on.
Darko
April 2020
April 2020
If you scroll down to the bottom of your DxDiag you'll see the errors listed. The scan tool will check for any errors and try a fix for any it finds @sneakybeaky87.
As for why, a reset is all well and good but it's no substitute for a clean install
Darko