Origin Client opens then crashes [ Edited ]

[Irres169]

Just started today.

All I did was install a nvme hd.  I cannot imagine this is causing this.  As Origin is installed on another drive.

But since I rebooted I cannot open anything before the client crashes then sends a report.

Can anyone help?

I have cleared the local cache like they tell you to do.

And I have updated my video drivers and rebooted for both.

[EA_Darko · Accepted solution]

Happy to be of help @Irres169.

Have you checked to see if Origin may be running in the background?

Darko 

[EA_Darko]

Hey @Irres169 are you seeing an error message of any kind when this occurs?

Does it launch and crash or is it a black screen and crash, the more info we have the better we can help.

Darko 

[Irres169]

No error message.

It launched stayed open for a few seconds then crashed.

Not sure what it was, I opened a ticket yesterday...and even though it was not resolved when I saw I would need to try re-installing I opted to just use EA desktop instead and uninstalled the Origin Client.

Thank you for your response I appreciate it.

[EA_Darko · Accepted solution]

Happy to be of help @Irres169.

Have you checked to see if Origin may be running in the background?

Darko 

[Irres169]

I did I stopped all the related services.

Cleared cache, rebooted....none of it fixed it.

[EA_Darko]

Hey @Irres169 if you can grab me a DxDiag I can take a look at your system for you: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Darko

[adenoidcash]

@EA_Darko Hello, my origin keeps crashing and it works after an uninstall until I try to locate games that I already have installed. It then crashes again every time I try to locate a game. I have attached my DxDiag.txt file can you find any issues?