December 2020 - last edited December 2020
Just started today.
All I did was install a nvme hd. I cannot imagine this is causing this. As Origin is installed on another drive.
But since I rebooted I cannot open anything before the client crashes then sends a report.
Can anyone help?
I have cleared the local cache like they tell you to do.
And I have updated my video drivers and rebooted for both.
Solved! Go to Solution.
December 2020
Happy to be of help @Irres169.
Have you checked to see if Origin may be running in the background?
Darko
December 2020
Hey @Irres169 are you seeing an error message of any kind when this occurs?
Does it launch and crash or is it a black screen and crash, the more info we have the better we can help.
Darko
December 2020
No error message.
It launched stayed open for a few seconds then crashed.
Not sure what it was, I opened a ticket yesterday...and even though it was not resolved when I saw I would need to try re-installing I opted to just use EA desktop instead and uninstalled the Origin Client.
Thank you for your response I appreciate it.
December 2020
I did I stopped all the related services.
Cleared cache, rebooted....none of it fixed it.
December 2020
Hey @Irres169 if you can grab me a DxDiag I can take a look at your system for you: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
January 2021
@EA_Darko Hello, my origin keeps crashing and it works after an uninstall until I try to locate games that I already have installed. It then crashes again every time I try to locate a game. I have attached my DxDiag.txt file can you find any issues?