Not receiving pre-order bonus MKIII(S) Elite Combat Dagger

[SuperKonjac]

I preordered the Battlefield V Deluxe Edition, but haven't received the MKIII(S) Elite Combat Dagger. Why is this and how do I claim it? I've only received the paratrooper outfits.

[TTZ_Dipsy · Accepted solution]

Hmm that's strange, you shoulda received it first thing in the armory.

Looks like you'll need to make contact with an EA Game Advisor for assistance. 

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

[TTZ_Dipsy · Accepted solution]

Hmm that's strange, you shoulda received it first thing in the armory.

Looks like you'll need to make contact with an EA Game Advisor for assistance. 

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

[dgl_GER]

Same for me. After an hour of chat support they told me I should contact the forums. Any news here?

[dgl_GER]

Solved via support.