No loot from opening a pack

[CarvinCZ]

When opening one of the packs, the game just lagged, the pack was consumed but I didn't get anything. nick CarvinCZ

[EA_Darko]

If you are missing content @CarvinCZ then please speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

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Finally, you can choose to receive a callback or begin a chat.

Darko